Last Updated: September 30, 2026
Bien Chauffeured is a registered trade name of Basecamp Expeditions LLC ("we," "our," or "us"). We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our transportation services or visit www.bienchauffeured.com (the "Website").
We collect information that you provide directly to us, including:
Information from Third Parties: We may collect professional contact information (such as name, business email, and job title) from third-party professional databases and other publicly available sources. This data is collected to identify business entities that may have a legitimate interest in our corporate transportation services. We may also collect and use aggregated data (such as statistical or demographic data), which is not considered personal information under the law as it does not reveal your identity.
When you visit our Website, we automatically collect:
We use the collected information to:
Business Outreach: We use contact information to reach out to potential business partners and clients who we believe have a legitimate interest in our transportation services. All such communications include a clear opportunity to opt out of future messaging.
We may share your information with:
We do not sell your personal information to third parties.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our Website uses cookies and similar tracking technologies to:
You can control cookie settings through your browser preferences.
When you book with Bien Chauffeured online or by phone, you may agree to receive text messages about your reservation, including booking confirmations, chauffeur details, pickup coordination and trip updates. Messages are sent from 888-291-2328. Message frequency varies with your bookings. Message and data rates may apply.
Consent to receive text messages is not a condition of booking. You can opt out at any time by replying STOP. Reply HELP for help, or contact us at 888-291-2328 or concierge@bienchauffeured.com.
Mobile numbers and SMS consent are used only for messages about your service. We do not sell, rent or share mobile numbers or SMS consent with third parties or affiliates for marketing purposes.
You have the right to:
You have the absolute right to object to our use of your personal information for direct marketing or cold outreach purposes. If you notify us of such an objection, we will immediately cease processing your information for these purposes and add your contact details to a permanent suppression list to ensure no future contact is initiated. We aim to process all opt-out requests within 10 business days.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. The latest version will be posted on our Website with the effective date.
For questions about this Privacy Policy or our privacy practices, please contact us at:
Basecamp Expeditions LLC, dba Bien Chauffeured
5141 Sharp Rd, Calistoga, CA 94515
888-291-2328
concierge@bienchauffeured.com
California TCP 43563
US DOT 4060844
MC-1540801
California residents have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.
This Privacy Policy is governed by the laws of California, United States.